Privacy Policy

Welcome to ArizerSolo.us.com (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights and choices. By using our website, placing an order, or contacting support, you agree to this policy.

This policy applies to our website, store, and support channels related to Arizer vaporizers (including Arizer Solo, Arizer Solo II, and Arizer Solo 3).

1) Who We Are & How to Contact Us

Controller: ArizerSolo.us.com
Email: privacy@arizersolo.us.com
Support: Contact Page
Mailing Address: 123 Vapor Ave, Suite 200, Anytown, USA 10001 (replace with your real address)

2) Information We Collect

3) How We Use Your Information

• Process, fulfill, and deliver your orders
• Provide customer support and warranty assistance
• Customize your onsite experience and product recommendations
• Improve our site, products, marketing, and security
• Send service messages (order updates, shipping notifications). Marketing emails are opt-in and include an unsubscribe link.
• Detect, prevent, and investigate fraud or abuse
• Comply with legal obligations (tax, accounting, enforcement requests)

4) Legal Bases for Processing (GDPR)

• Contract: To process orders and provide services you request
• Legitimate interests: Site security, fraud prevention, product improvement, limited marketing
• Consent: Non-essential cookies/analytics/marketing where required
• Legal obligation: Record-keeping and compliance

5) Sharing Your Information

We share information with trusted service providers who help us run our store:

• Payment gateways (e.g., credit card processors, PayPal, crypto processors)
• Fraud prevention & security tools
• Shipping carriers and fulfillment centers
• Email/SMS service providers (transactional and opted-in marketing)
• Analytics, A/B testing, and advertising partners (aggregated and/or pseudonymized data when possible)
• Professional advisors and authorities when required by law

We do not sell personal data. We do not share payment card numbers with merchants or staff; those are handled by PCI-compliant processors.

6) Cookies & Tracking Technologies

We use cookies and similar technologies to operate the site, remember preferences, measure performance, and deliver relevant ads. You can manage cookies via your browser settings or our cookie banner (where available).

7) Data Retention

We retain order records and essential account information for as long as needed to provide services and meet legal obligations (e.g., tax and accounting). Support correspondence is typically retained for up to 24 months unless we must keep it longer for legal, security, or audit reasons. If you close your account, we will delete or anonymize personal data not required to be kept by law.

8) Security

We implement industry-standard safeguards to protect your information, including HTTPS/TLS, access controls, and least-privilege practices. No method of transmission or storage is 100% secure; we continuously improve our defenses and monitor for abuse.

9) International Transfers

We may process and store information in countries outside your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses, and we work with vendors that maintain robust security and compliance programs.

10) Your Rights

To exercise rights, contact us at privacy@arizersolo.us.com. We will verify your request and respond within applicable timelines. Authorized agents may submit requests with proper authorization.

11) Children’s Privacy

Our site is intended for adults of legal age only. We do not knowingly collect personal information from individuals under the age required to purchase vaporizer products in their jurisdiction. If you believe a minor has provided us data, contact us to request deletion.

12) Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any external websites you visit.

13) Do Not Track

Some browsers include a “Do Not Track” (DNT) signal. Because there is no industry standard for responding to DNT, our site does not respond to these signals. We continue to review evolving guidance.

14) Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new “Last updated” date. If changes significantly affect your rights, we may provide additional notice (e.g., email or banner).

15) How to Contact Us

For questions about this policy or your personal information, email privacy@arizersolo.us.com or visit our Contact page.